FAQs

Contact Our Caring Team Today: 0800 955 8810
enquiries@eamobility.com
Open Mon – Thu: 8am – 5pm, Fri: 8am – 4pm

Our most frequently asked questions

Q: Do I need to come to your showroom to discuss my needs and requirements?

No, one of our team would be happy to come out to you to talk through your requirements, then assess and advise on solutions with suitable options. This is our preferred method as we can fully understand the challenges involved.

Q: Will I have a choice of furnishings and accessorises?

Yes, we have a wide range of colours for the furnishings and accessories in our bathrooms, our assessors have many samples for you to look through and decide on.

Q: Who oversees the work when the project commences?

All our projects are fully managed by our project management team, from concept to completion.All our projects are fully managed by our project management team, from concept to completion.

Q: How do I know that my care needs are being considered sufficiently?

This is what separates us from a standard bathroom installation company. Here at EA Mobility we understand the needs of our clients and provide expert advice based on your unique situation. Your care needs are our number one priority and we pride ourselves on blending functionality with flawless design.

Q: What is the difference between a wet room and low profile shower room?

The term wet room is used to describe a level access shower arrangement where the shower is all on the same level. You do not need to step over a tray when getting in or out of a wet room as they are on the same level as the bathroom floor. Whereas, a low profile shower room is where a shower tray is fitted, thus creating a small step. A wet room facility is needed when the client is wheelchair bound or is very fragile on their feet and any step comes as a hazard.

Q: How long does a bathroom adaptation usually take?

When a full bathroom adaptation takes place we would typically allow between one and two weeks, depending on the construction works required. As part of our service we would ensure that you understood how long your adaptation will take and what work will be carried out to give you peace of mind.

Q: I only have a small bathroom, will this be a problem?

We have worked with some extremely small spaces but we always manage to meet the needs of the individual. With careful planning and design, our team are sure to come up with a flawless solution.

Q: Will the floor be slippery if water is laying on it?

Slippery floors can be a problem if the wrong floor covering is used. We only use fully guaranteed anti-slip floor surfaces, and our surveys and assessors have samples of these to demonstrate their effectiveness to you.

Q: I live in a flat, how can you achieve a level access shower if there is a flat below me?

There are a number of ways this can be achieved which is dependent on assessing the space. Our assessors will work with you and the space available to ensure that there is a solution.

Q: What about guarantees?

To ensure peace of mind, we offer a 1 year warranty on all installations (extendable to 3 years), as well as the product manufacturers’ guarantees – so you know you’re investing in quality and a first-rate service when you come to us.

Creating Safe Bathrooms
For Safer Living

Fully Employed Installation
Team

Over 20 years’ Experience

As an Occupational Therapist working at St Helena, our priority is to help an individual maintain their independence and achieve their goals. It is so rewarding to have a positive outcome, and in the case of Mrs Smith, being able to stay in her own home was her main priority. It was a pleasure working with you.

Mrs Smith

Occupational Therapist

Thankyou very much for building my new bathroom. I like it very much because I can be more independent when I get washed and get more privacy. My favourite part about my bathroom is that I can open the cupbord and turn the taps on and off.

Frances

Aged 9

I was really impressed with all of the young men: they all worked hard and were well turned out and unfailingly polite. The job was completed with a day in hand. And I am delighted with the result!

Ms Culshaw

Excellent service and very well pleased with the work and will recommend you to anyone that asks.

Mr Court

This was a full wetroom conversion created by joining two rooms into one. Very happy with the result.

Mr Darbyshire

Very satisfied with the whole thing. Work done very well and speedy installation.

Mr McKernan

Walk-in Showers

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Customer Testimonials

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Our Mobility Solutions

Walk-in Baths

For some homeowners, the thought of getting in and out of the bathtub can be off-putting and simply too much…

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Walk-in Showers

Allows direct access to your shower without having to open or close doors.

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Wet Rooms

Ideal for individuals with limited mobility and those who require wheelchair access.

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FAQs

Our most frequently asked questions

Q: Do I need to come to your showroom to discuss my needs and requirements?

Q: Will I have a choice of furnishings and accessorises?

Q: Who oversees the work when the project commences?

Q: How do I know that my care needs are being considered sufficiently?

Q: What is the difference between a wet room and low profile shower room?

Q: How long does a bathroom adaptation usually take?

Q: I only have a small bathroom, will this be a problem?

Q: Will the floor be slippery if water is laying on it?

Q: I live in a flat, how can you achieve a level access shower if there is a flat below me?

Q: What about guarantees?

Mrs Smith

Occupational Therapist

Frances

Aged 9

Ms Culshaw

Mr Court

Mr Darbyshire

Mr McKernan

Walk-in Showers

Customer Testimonials

Our Mobility Solutions

Walk-in Baths

Walk-in Showers

Wet Rooms

Contact Our Caring Team Today

About EA Mobility

Partners

Home Adaptations Solutions