FAQs

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Our most frequently asked questions (FAQs)

If you have inquiries about accessible bathrooms, here are answers to our most frequently asked questions at EA Mobility, guiding you seamlessly from the initial enquiry to the installation process.

Q: Do I need to come to your showroom to discuss my needs and requirements?

No, rest assured that one of our team members would be happy to come out to you to talk through your requirements. Afterward, they will assess and advise on solutions with suitable options. This is our preferred method because it allows us to fully understand the challenges involved.

Q: Will I have a choice of furnishings and accessorises?

Yes, we have a wide range of colours for the furnishings and accessories in our bathrooms. Moreover, our assessors have many samples for you to look through and decide on.

Q: Who oversees the work when the project commences?

Our project management team handles all aspects of our projects, from conception to completion.

Q: How do I know that my care needs are being considered sufficiently?

Indeed, this is what separates us from a standard bathroom installation company. Here at EA Mobility, we not only understand the needs of our clients but also provide expert advice tailored to your unique situation. Your care needs are our number one priority, and we take pride in blending functionality with flawless design.

Q: What is the difference between a wet room and low profile shower room?

The term wet room is used to describe a level access shower arrangement where the shower is all on the same level. You do not need to step over a tray when getting in or out of a wet room as they are on the same level as the bathroom floor. Whereas, a low profile shower room is where a shower tray is fitted, thus creating a small step. A wet room facility is needed when the client is a wheelchair user or is very fragile on their feet and any step comes as a hazard.

Q: How long does a bathroom adaptation usually take?

When a full bathroom adaptation takes place, we would typically allow between one and two weeks, depending on the construction work required. Additionally, as part of our service, we ensure that you understand how long your adaptation will take and what work will be carried out. This approach is designed to provide you with peace of mind throughout the process.

Q: I only have a small bathroom, will this be a problem?

We have worked with some extremely small spaces but we always manage to meet the needs of the individual. With careful planning and design, our team are sure to come up with a flawless solution.

Q: Will the floor be slippery if water is laying on it?

sing the wrong floor covering can lead to slippery floors. We only use fully guaranteed anti-slip floor surfaces, and our surveys and assessors have samples of these to demonstrate their effectiveness to you.

Q: I live in a flat, how can you achieve a level access shower if there is a flat below me?

Assessing the space determines the various ways this can be achieved. Our assessors will work with you and the space available to ensure that there is a solution.

Q: What about guarantees?

To ensure peace of mind, we offer a 1 year warranty on all installations (extendable to 3 years), as well as the product manufacturers’ guarantees – so you know you’re investing in quality and a first-rate service when you come to us.