Accreditations

Eastern Adaptations Ltd, trading as EA Mobility, holds esteemed accreditations and approvals from the leading industry certification schemes.

Which? Trusted Trader customer reviews badge

We take pride in our accreditations from leading regulators such as Which? Trusted Traders, CHAS, and the Home Improvement Agency, organisations dedicated to promoting high standards in home improvement services. These partnerships ensure that we uphold exceptional workmanship while being considerate of the needs of older, disabled, and vulnerable individuals, helping them remain safe, warm, and independent in their homes. Additionally, we are honored to collaborate with several charities that are close to our hearts, serving as their preferred supplier of adaptive bathrooms and home adaptations.

WHICH? Trusted Trader

Which? Trusted Traders is an endorsement scheme that recognises reputable traders in the home improvement sector. At EA Mobility, we are extremely proud to be endorsed as a Which? Trusted Trader. It is a key element of our offering to all our clients as it reaffirms our client-centric approach and ensures we maintain our high standards for every project we take on.

To become endorsed by Which? Trusted Traders, we had to complete a thorough assessment process like all other endorsed traders. This involved a credit report, customer reference checks and a visit from a Which? Trusted Traders trading standards professional.

Our endorsement means that we have agreed to abide by the details in the Code of Conduct. This provides an extra layer of security and ensures that we are following best practice and procedures in relation to how we handle: consumer contracts; goods and materials; taxes; consumer cancellation rights; payments; guarantees and warranties; insurance complaints; and other areas.

Home Improvement Agency

Home assessments with one of our qualified and DBS checked HIA consultants.
Liaising with private or local authority occupational therapists.
Handling all design and specification works.
Compiling full assessment reports.
Guidance on VAT relief, so you pay 0% VAT where you qualify.
Clear, fixed-price quotes with no hidden extras.
Liaising with all fund sources to gain approval and timely receipt of payments.
Management of all planning and building control applications.
Compiling quotes and tenders.
Appointing suppliers and contractors.
Project managing adaptation and installation works.
Signing off works to your satisfaction.

For more information on the HIA Accreditation, please visit:
Home Improvement Agency – Running an HIA – https://www.foundations.uk.com/guides/run-a-hia/