Which? Trusted Traders is an endorsement scheme that recognises reputable traders in the home improvement sector. At EA Mobility, we are extremely proud to be endorsed as a Which? Trusted Trader. It is a key element of our offering to all our clients as it reaffirms our client-centric approach and ensures we maintain our high standards for every project we take on.
To become endorsed by Which? Trusted Traders, we had to complete a thorough assessment process like all other endorsed traders. This involved a credit report, customer reference checks and a visit from a Which? Trusted Traders trading standards professional.
The assessor came to our premises, conducted an interview and assessed our business processes, documents, staff, and complaints procedures. As part of this process, we had to sign up to the Which? Trusted Traders code of conduct which sets out what Which? expect from the traders they endorse, and helps protect consumers.
Our endorsement means that we have agreed to abide by the details in the Code of Conduct. This provides an extra layer of security and ensures that we are following best practice and procedures in relation to how we handle: consumer contracts; goods and materials; taxes; consumer cancellation rights; payments; guarantees and warranties; insurance complaints; and other areas.
Customers can leave verified reviews about the service they received from us, which you can access on this page.