Independently Endorsed

Endorsed by Which? Trusted Traders

Eastern Adaptations Ltd, trading as EA Mobility, holds the esteemed endorsement of Which? Trusted Traders.

4.9 / 5 from 162 verified reviews
About the endorsement

Which? Trusted Traders

Which? Trusted Traders is an endorsement scheme that recognises reputable traders in the home improvement sector. At EA Mobility, we are extremely proud to be endorsed as a Which? Trusted Trader. It is a key element of our offering to all our clients as it reaffirms our client-centric approach and ensures we maintain our high standards for every project we take on. Recognised for excellence, EA Mobility is a Which? Trusted Trader, delivering reliable and high-quality mobility solutions.

To become endorsed by Which? Trusted Traders, we had to complete a thorough assessment process like all other endorsed traders. This involved a credit report, customer reference checks and a visit from a Which? Trusted Traders trading standards professional.

Our endorsement means that we have agreed to abide by the details in the Code of Conduct. This provides an extra layer of security and ensures that we are following best practice and procedures in relation to how we handle: consumer contracts; goods and materials; taxes; consumer cancellation rights; payments; guarantees and warranties; insurance complaints; and other areas.

Verified customer reviews

What Our Customers Say

★★★★★4.9 / 5from 163 verified Which? reviews
★★★★★

Visited by Kevin, the founder, who was extremely helpful in accommodating our needs for a partial revamp of our bathroom. (This being a new build we only wanted the bath changed to a wetroom shower, the toilet & vanity basin are fine. Other companies weren't interested in doing a partial refit.) The visit from John the surveyor was also very helpful. The work started a few days earlier than originally stated, & finished exactly on time. Damien, the fitter, was hard working, tidied up at the end of each day & communicated well with any questions he had. We are delighted with the result.

Customer in Surrey

★★★★★

We were extremely satisfied with the quality of service provided by EA Mobility from start to finish of the project, including the installation of the walk in shower, additional bathroom furniture and accessories, wall coverings and anti-slip flooring. We had an initial site visit from Connor, Specialist Assessor to talk through our proposed requirements. We were provided with an initial quotation along with a 3D image of our requirements; and after further discussions we decided to go ahead with the project. Sean, Installation Manager visited us to survey and finalise the project , and we were given a project timeslot and proposed start and end date. All within 3 weeks of our initial enquiry. Adam, arrived on site on Monday 15th June and completed the installation on Thursday 18th June (all within the agreed timescales). Adam's workmanship was outstanding throughout the installation. Everyone we came in contact with was very helpful, supportive, polite and very efficient. Full credit to everyone within the EA Mobility Team from a very happy and satisfied customer.

Customer in County Durham

★★★★★

I live out in the sticks and EA Mobility reacted to my query promptly. I needed to replace a rather deep bath witth a walk-in shower room. The representative turned up on my door step on time and expertly took me through the whole process. We agreed on cost and the work started earlier than anticipated. Tony the installer was friendly, neat and helpful and consulted me about details as he went along. He was conscientious and able and completed the work on schedule. The rubbish, old bath and all materials were cleared promptly. EA mobility was in contact with me throughout the installation and WOW, what a transformation! The walk-in shower was exactly what I was promised and is a pleasure to use. I should have undertaken the work sooner.

Customer in

★★★★★

My mum recently had a wet room installed in her bungalow. Gary the fitter was absolutely brilliant. Not only was his workmanship fantastic but he was extremely polite, tidy and professional. He discussed any problems he encountered and managed to solve them in a short space of time. Steve laid the flooring quickly and also did a superb job.I would definitely recommend EA Mobility to others for their professionalism and care to detail.

Customer in Staffordshire

★★★★★

I felt it was extremely well done. When Paul took the bath out there was a few problems and he solved them all very well. It looks extremely good and praise him highly.

Which? Trusted Traders Consumer

★★★★★

The work was completed to a high standard by a considerate workman with the minimum of dust and inconvenience. He also carried out some minor additional tasks - unblocking a sink and replacing washers on the central heating pump without additional charge. He consulted me at several stages in the installation, for example about the placing of security handles. The work was completed to the agreed budget but I would have liked more detail about material costs. For example I requested coloured rather than pure white screens and was told it would be more expensive and a sum was added to the cost but I had no comparative figures.

Customer in Greater London

★★★★★

Very satisfied with our new shower room installation. The project taken by EA mobility was seamless from start to finish. Accomplished in a short period of time with very minimal disruption. Excellent finish to very high standards. I honestly recommend EA mobility to others for their high standards. An extremely professional installer Ivan.

Customer in Berkshire

★★★★★

E A Mobility are an excellent company to deal with from booking the first appointment to completion of the wet room. Auris our fitter was extremely hard working, talented and a pleasure to have in our house. Having struggled for a year to find a company that would fit a wet room in spite of the concrete floor and underfloor heating, we now have a stylish and functional wet room enabling us to stay in our current property.

Customer in Warwickshire

★★★★★

E A mobility were excellent. They created a wet room at one end of a downstairs room. They took out patio doors and built a wall and built a partition wall. The work was completed in 3 weeks, as promised, with minimal disruption and mess. Everything was left tidy afterwards. All the people involved were excellent, especially Darren who did most of the work. Everyone was friendly and communication was good. The wet room looks good and works well. We appreciated the advice given initially on design and materials.

Customer in Wrexham Principal Area

★★★★★

EA are a very good company, very professional from start to finish. They were quoted a price at first visit which we were happy with Had a new wet room floor installed. The fitter Adam was such a nice guy, nothing was too much trouble. The finished job was great, we are so happy. I would recommend them to anyone.

Customer in West Yorkshire

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We're here to create the perfect accessible bathroom for you. Our team will guide you through every step, ensuring a solution that's practical, stylish, and perfectly suited to your need.

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