CUSTOMER REVIEWS

EA Mobility Reviews

Rated 4.9 out of 5 by Which? Trusted Traders from 164 verified reviews, 4.7 on Google and 4.6 on Trustpilot. Every review is from a real customer whose bathroom we surveyed, designed and installed.

Verified Customer Reviews & Testimonials

A selection of what customers have told us, alongside our live ratings on the three independent platforms. Click any rating to read every review, unedited, at source.

In their own words

Customers in their own words

Hear how EA Mobility transformed a Portsmouth resident’s life after a life-changing accident. After a serious road traffic collision led to a leg amputation, daily life became a challenge—until EA Mobility stepped in to help.

Experience how EA Mobility adapted two bathrooms for a double amputee client in Colchester. Designed with healthcare professionals, these spaces blend accessibility, comfort, and style — delivering real impact for everyday living.

Through one of our video testimonials, discover how our team triumphed over challenges for Pat and Ralph. Furthermore, witness their remarkable transformation through our innovative accessible bathroom solutions and stylish home adaptations.

Step into Peter’s world (one among our video testimonials) as he shares his experiences post-customised wet room adaptation. Moreover, discover his transformative journey through EA Mobility’s tailored accessible wet room solutions.

Happy to share another success story! Mr. G from Essex is absolutely delighted with our team’s excellent work. A smooth installation process and top-notch quality—Richard and the dedicated crew truly delivered! Exceptional quality work is always worth it!

Thrilled to share Mrs. P’s heartfelt testimonial! In Bishop’s Stortford, EA Mobility completely transformed her elderly mother’s daily life with a modern walk-in shower, stylish vanity unit, higher toilet, and secure non-slip flooring. Experience the joy and freedom of improved accessibility!

Check out this amazing transformation! Mrs. W from Stoke-on-Trent shares her truly wonderful experience with us. The installation was smooth, the delivery hassle-free, and the results were absolutely perfect. We are glad to have made such a positive impact.

Watch the incredible before and after video of Mr. and Mrs. D’s home in Birmingham as we expertly transformed their space into a fully accessible wet room. See the remarkable difference our thoughtful and practical adaptations make in enhancing their daily lives, safety, and overall comfort.

Witness the transformation! Meet Mr. & Mrs. O from Wales, whose bathroom received a stunning makeover. From before to after, their testimonial speaks volumes about the impact of our services. Experience the power of accessibility and style!

Why customers rate us

How we earn our reviews

Which? Trusted Trader for eight years

Which? assesses our business, checks references and paperwork, and re-assesses us every year. Only reviews verified against a real job appear on our profile. Read about what the endorsement means.

A free, no-pressure home visit first

Our surveyors are DBS-checked, the visit takes about an hour, and you get a fixed-price quote to think about in your own time. Nothing is sold on the day.

The same team, start to finish

Our own fitters install every bathroom. Customers mention them by name in their reviews because the same small team is in their home from the first day to the last.

A lifetime installation guarantee

Every installation is covered by our lifetime installation guarantee on workmanship.

Partners chosen for us, not by us

We are a partner of Parkinson's UK and the MS Society and work alongside occupational therapists on many installations. See our endorsements.

Before and after, in real homes

Finished installations side by side with what was there before, in our before and after gallery, plus two longer client stories.

Leave us a review

If we have installed your bathroom, we would be grateful for your review on Which? Trusted Traders, Google or Trustpilot. If anything wasn't right, please tell us first on 0800 955 8810 so we can put it right. Every review, good or otherwise, is read by the directors.

Questions, answered plainly

Questions about our reviews

Answers to some of the questions we get asked most often. If you can’t see the answer you need here, have a look on our FAQs Page.

Is EA Mobility a Which? Trusted Trader?

Yes. EA Mobility has been an endorsed Which? Trusted Trader for eight consecutive years and is rated 4.9 out of 5 from 164 verified reviews on the Which? Trusted Traders site.

Where can I read EA Mobility reviews?

On Which? Trusted Traders (4.9, 164 reviews), Google (4.7, 65+ reviews) and Trustpilot (4.6, 65+ reviews). All three are independent platforms and the reviews there are unedited.

Are the reviews verified?

Which? Trusted Traders verifies each review against a real job before publishing it. Google and Trustpilot are open platforms; we invite every customer to review us after installation and we respond to reviews on all three.

What do customers most often praise?

The fitters by name, installations that ran to the timetable, patience with older or anxious customers, and a bathroom that made everyday life safer.

Does EA Mobility use subcontractors?

No. Our own surveyors and fitters carry out every installation, and the workmanship is covered by a lifetime installation guarantee.

How do I book a free home visit?

Book online or call 0800 955 8810. A DBS-checked surveyor visits at a time that suits you, assesses the bathroom, confirms whether you qualify for VAT relief, and leaves you a fixed-price quote with no obligation.

We adapt homes with everyday life in mind

Explore Our Mobility Bathroom Solutions

Accessible wet room with level-access shower

Wet Rooms

Transform your space with a level-access wet room. The ultimate solution for wheelchair users and those requiring barrier-free bathing.

Explore Wet Rooms
Modern walk-in shower with low-entry tray

Walk-In Showers

Replace your bath with a safe, modern shower. Features include ultra-low entry trays, slip-resistant flooring, and folding seats for comfort.

Explore Walk-In Showers
Walk-in bath with easy-access door and seat

Walk-In Baths

Rediscover the joy of a soak. Our deep-soak and lie-down baths feature easy-access doors and powered seats for total safety.

Explore Walk-In Baths

Specialist Mobility Equipment

Complete your adaptation with our wide range of specialist aids, including bariatric toilets, height-adjustable basins, and smart wash-dry toilets designed for dignity and ease.

Explore Specialist Equipment

Accessible Kitchens

Regain your culinary independence. Our bespoke accessible kitchens combine modern style with rise-and-fall worktops and wheelchair-friendly layouts for safe, enjoyable cooking.

Explore Accessible Kitchens
We listen first, then act

Need Help Choosing the Right Bathing Solution?

Our caring UK-based team is here to guide you, not pressure you. Call us for honest advice and a friendly chat about your needs.

Our phone lines are available 24/7 to assist you.

Call Us or Request a Callback

0800 955 8810 Request Callback